22 S Pack Square
Asheville, NC 28801
9 AM to 5 PM, Monday through Friday
If you have made an error in making your donation or change your mind about contributing to Food Connection, we will honor your request for a refund made within 5 business days of your donation. To request a refund, call 828-407-0353. Refunds are returned using the original method of payment, except cash donations will be returned via check. If you made your donation by credit card, your refund will be credited to that same credit card.
We will not sell, share or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.
This policy applies to all information received by Food Connection, both online and offline, on any Platform ("Platform", includes the Food Connection website), as well as any electronic, written, or oral communications.
To the extent any donations are processed through a third-party service provider, our donors' information will only be used for purposes necessary to process the donation.